Refund and Returns Policy

Before returning your product to us, please read the information below. Also, it is mandatory to contact us before shipping back your product, so that we can initiate the return process together we do not want to have your item lost in shipment as this guarantees that the item is tracked accordingly.

We are sorry if your product arrives damaged, we strive to offer the best shipping experience possible. If you return your product within 30 days once delivered, we will gladly exchange it for the same product. Before sending your product for replacement contact us here so we can better respond to your needs as we work closely with the company’s that ship to customers to track to locate where the problem has occurred.

We understand you might have changed your mind or prefer to go with a different product. If the product is unopened, you can send it back within a total of 14 days after delivery. Once received, our team will issue a refund of the total amount minus the shipping fees on your original payment method.

Before sending your product for replacement contact us here so we can better respond to your needs.

*Submitting a request does not guarantee a refund as all items that are opened are subject to inspection, all opened and non-defective products cannot be returned.